SAAVEE Policies
Exchange Policy
Last updated: [Date]
Operational policy draft for website publication. Replace remaining bracketed placeholders and obtain professional legal advice before treating this as final.
Overview
Eligible products may be exchanged within [X days] of delivery, subject to availability and the applicable return conditions.
- Incorrect size
- Incorrect colour or design ordered by the customer
- Replacement for an approved damaged or defective item
The product must ordinarily be unused, unwashed and returned in its original condition. Exchange availability depends on stock. If the requested replacement is unavailable, we may offer an alternative product or refund according to the applicable policy. Any price difference may need to be paid or refunded, as applicable.